Accessibility Statement

Sano Protocol LLC is committed to making our website and patient portal accessible to all users, including individuals with disabilities. We strive to improve the accessibility of our website and consider WCAG 2.1 and 2.2 Level AA as guidance in our accessibility efforts.

Our website is an informational resource; booking, account management, and clinical intake are handled through our patient portal, powered by our practice-management partner, Decoda Health. Certain functionality, including appointment scheduling, account management, and clinical intake, is provided through third-party platforms, including Decoda Health. While we encourage our vendors to support accessibility, Sano Protocol does not control and cannot guarantee the accessibility of third-party systems.

Ongoing efforts to improve accessibility include:

• Providing text alternatives for non-text content
• Ensuring our website can be navigated using a keyboard
• Maintaining sufficient color contrast for readability
• Structuring content clearly for use with screen readers and other assistive technologies

Accessibility is an ongoing effort. Despite our efforts, some content, features, or functionality may not be fully accessible at all times. This statement is provided for informational purposes only and should not be construed as a representation, warranty, or guarantee of compliance with any specific accessibility standard or legal requirement.

If you encounter a barrier while using our website or patient portal, or need assistance accessing any information or service, please contact us at sanohello@sanoprotocol.com and we will work with you to provide the information or service you need in an accessible format. We make reasonable efforts to review and respond to accessibility-related inquiries in a timely manner.

We welcome your feedback on how we can improve accessibility for all our clients.